The AI receptionist — chat and phone, one brain
Your business now answers every call and every chat. 24/7.
CastorChat is the AI receptionist for hotels, clinics and businesses — it knows your services, books your appointments, and hands over to a human the moment it should.
● LIVE CALL · 00:42
Meltemi Grand Santorini
AI Reception · +30 22860 0000
Good evening! Would you like to book a room?
Yes — do you have anything for Tuesday night?
Tuesday is available — shall I book it for you?
M
Meltemi Grand Concierge
Online now
Can I book a couples massage for Saturday?
Of course — the spa has two openings this Saturday. Which works for you?
Sat 14:30
Sat 17:00
Book Sat 14:30 →
Δ
Dr. Dimitriou Clinic
Online now
I'd like an appointment for Thursday.
Of course! There's availability on Thursday at 10:30 or 17:15. Which time suits you?
Thu 10:30
Thu 17:15
Book Thu 10:30 →
PRODUCT 01 — CHAT
A concierge on your website that actually knows your business.
A
Meltemi Grand Concierge
White-labeled · the hotel's brand, not ours
Do you have a suite with a caldera view for 12–14 June?
Yes — the Anemos Suite is free those nights. Private terrace, plunge pool, full caldera view.
Book 12–14 June
See more suites
Answer grounded in the hotel's own content · sources on file
Trained on your knowledge
Documents, website, feeds — answers grounded in your content, not invented.
Books appointments
Real-time availability and confirmed bookings, right in the chat.
Speaks your customer's language
Flawless English, auto-detected.
Your brand, not ours
Fully white-labeled: your logo, colors, tone, even an installable app icon.
Live tools
Weather, maps & directions, web search, currency — answers with real-time data.
Captures every lead
Contact details saved, qualified, and pushed to your CRM.
Human handoff
Escalates to your team's inbox or Telegram the moment it's out of its depth.
Learns what it missed
Unanswered questions surface weekly so the knowledge base keeps getting smarter.
PRODUCT 02 — VOICE
A real phone number. Answered by AI. Every time it rings.
Answers 24/7
Never a missed call, never an engaged tone; after-hours callers become messages and leads.
Natural voice
Pronounces numbers, names and addresses the way a person does; callers don't feel a difference.
Books over the phone
Checks availability, confirms the slot, reads it back — booked before the call ends.
Transfers to a human
The caller asks for a person, the call transfers to your staff — instantly, mid-conversation.
Every call logged
Recording, transcript and AI summary in your dashboard.
Same brain as your chat
One knowledge base, one persona, answering on both channels.
Your own phone number
A real local number, attached from the dashboard in minutes.
Call analytics
Handled, transferred, unanswered — you see exactly what your phone line did.
● INCOMING · ANSWERED BY AI
+30 694 000 0000
01:57
CALLERI'd like an appointment for a dental cleaning.
AIOf course. Thursday at 10:30 is available — shall I book it?
CALLERYes, perfect. Could I also speak with the front desk?
Transferring to reception…
HOW IT WORKS
Live in days. Not months.
01
We train it on your business
Your site, documents, prices, policies — one brain that knows your answers.
02
We connect your channels
The widget on your website, the AI on your phone number. Same voice, same knowledge.
03
You watch it work
Bookings, leads, call transcripts — live in your dashboard from day one.
INDUSTRIES
Built for the businesses that can't miss a call.
Hotels & Villas
Availability questions, directions, spa bookings — answered while you sleep.
Clinics & Practices
Appointments booked and confirmed, by chat or by phone.
Professional Services
Every enquiry captured, qualified and followed up.
Organizations & Institutions
Member questions answered from hundreds of documents.
BUILT FOR EUROPE
Compliance isn't a feature.
It's the foundation.
EU AI Act ready
Transparency page & AI disclosure built in.
GDPR by design
EU hosting, retention controls, right-to-erasure.
2,100+ automated tests
On every release, before it ever reaches your customers.
Human in the loop
Escalation is always one sentence away.